Frequently Asked Questions

Answers from the Heart of the Farm

At Bestland Dog Boarding and Pet Resort, we know that leaving your dog in someone else’s care is a big decision. Below are some of the most common questions we hear from families who are considering boarding or grooming with us.

Many people find us while searching for a “dog kennel in Rome, GA,” but Bestland is something different. We’re a warm, family-owned retreat located on a peaceful 40-acre property. We don’t use crates or cages, and our guests stay in a quiet, home-like environment where they receive gentle care and personal attention.

Yes! All dogs are required to come for a meet and greet before their first boarding stay. During this visit, we’ll do a short temperament evaluation to ensure your pup will be safe and comfortable in our care. This step helps us keep a happy, stress-free environment for all of our guests.

We recommend bringing:

  • Your dog’s food (pre-portioned if possible)
  • Any necessary medications with instructions
  • A familiar item like a blanket or toy
  • A leash and collar/harness

We provide bedding, bowls, and plenty of love — but you’re welcome to bring whatever helps your dog feel most at home.

Yes. For the safety of all pets in our care, we require proof of up-to-date vaccinations before your dog’s stay. This includes:

  • Rabies
  • Distemper/Parvo (DHPP)
  • Bordetella (kennel cough)

Please provide vet records before check-in or upload them through our booking form.

Absolutely. We welcome you to visit and see where your dog will be staying. We find that a visit often puts pet parents at ease — and dogs love checking out the calm, natural surroundings. Just call us to schedule a time.

While our facility is surrounded by a beautiful 40-acre farm, dogs are not free to roam the land. They enjoy outdoor time in secure, supervised areas where they can stretch, sniff, and relax safely.

Dogs in our care follow a calm, consistent routine that includes:

  • Regular outdoor time
  • Fresh food and water
  • Plenty of rest in cozy, crate-free spaces
  • One-on-one attention from our family

Because we keep a small group, every dog gets the individualized care they deserve.

We are happy to administer medications as directed. Please bring medications in their original containers, along with clear written instructions. There is no extra fee for standard oral medications.

Not at this time. Our grooming services are available to just boarding clients. Whether your pup is staying with us or just needs a fresh trim, we provide gentle, professional grooming in a relaxed setting.

View Grooming Services »

Yes. We welcome dogs of all breeds and sizes, as long as they are friendly and safe around people. If your dog has special behavioral needs, please let us know in advance so we can determine the best fit.

Our peaceful setting and low-stress environment often help dogs with separation anxiety feel more at ease. Because we’re not a high-volume facility, we can give anxious dogs the extra time, patience, and one-on-one care they need.

How do I book a stay or grooming appointment?

You can [fill out our reservation form] or [call us directly] to book your dog’s stay or schedule grooming. If you’re a first-time guest, we may ask a few questions to make sure your dog is a good fit for our home-based environment.

Still have questions?

We’re happy to help. Give us a call — and let us know how we can make your pup feel at home at Bestland Dog Boarding and Pet Resort.

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